Privacy Policy
Effective Date: July 10, 2026
GoldPen Finance Service Corp ("GoldPen Finance," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our mortgage and lending services, including our website and our SMS text messaging program.
Information We Collect
In the course of providing mortgage pre-qualification, purchase, refinance, and HELOC services, we may collect your name, mailing address, phone number, email address, and information related to your loan application, such as property address, loan purpose, and loan file number. If you contact us through our website or opt in to receive text messages, we also collect the information you provide at that time.
How We Use Your Information
- Process and service your mortgage loan application
- Communicate with you about the status of your loan, required documents, and appointments
- Respond to inquiries and provide customer support
- Comply with legal and regulatory requirements applicable to mortgage lending services
SMS Text Messaging
If you provide your mobile phone number and consent to receive text messages from GoldPen Finance, we will send you transactional messages related to your loan, such as status updates, document requests, and appointment reminders.
No mobile opt-in data or consent will be shared with any third party or affiliate for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies by loan file. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may request help by replying HELP or by contacting us at info@goldpenfinance.com or 786-686-9899.
Information Sharing
We do not sell your personal information. We may share information with lenders, underwriters, real estate agents, and other parties directly involved in your loan transaction as necessary to complete the loan process, and with service providers who assist us in operating our business, subject to confidentiality obligations. We do not share SMS opt-in information with third parties for marketing purposes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality and security of information in our care.
Your Choices
You may opt out of text messages at any time by replying STOP to any message you receive from us. You may also contact us directly using the information below to ask questions about your information or request updates.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
GoldPen Finance Service Corp
9835 SW 72nd St, Suite 211
Miami, FL 33173
Phone: 786-686-9899
Email: info@goldpenfinance.com